Faq

Avenda is the first Jewellery brand in Hong Kong having decided to base their development only through internet. Thus having no shop rental or stock costs to support can ensure you the best price for each of my creation.
On our e-boutique, each product is produced once ordered, sur-measure, with the best craftsmanship. As I believe purchasing a jewellery should only be a pleasure, with Avenda you’ve got all the advantages of purchasing online but also all the guaranties of this modern way of shopping : easy and secure payment, free delivery and free returns.
Would you have any questions or doubt, please do contact us through our customer service e-mail, cs@avenda.com.hk or by phone : (852) 5645 6088 (Monday to Friday from 9:00 am to 6:00 pm)

Do you have shops where to see your jewelry collections ?

We don’t have any shops presenting our jewellery collections. But shopping online with Avenda is hassle-free : would you have any doubt once receiving your purchase, return is free of charge

What to do if I don’t know my ring size?

Would you have a doubt on your finger size or on the finger size of the dear one you want to offer a ring to, please do print this ring size guide here and follow every step of this guide to help you choose the right ring size !

How long will delivery take?

Delivery in Hong Kong or China will be 1-2 weeks and delivery outside Hong Kong or China will be 4-5 weeks.

Do you propose all ring size ?

The sizes can be from EU50 to EU60.

What are the delivery charges to Hong Kong / China for orders from the Online shop ?

The delivery is free, wherever you live in Hong Kong or China.
Your parcel is insured up to the value of the jewellery. It will be delivered through a courier company, which we have selected for its reliability. This company is already used by several famous brands.
Your parcel will be directly delivered to your place, and put into your hands after you sign the delivery note. The parcel is not personalized so it ensured you a perfect confidential and secure delivery.

What are the delivery charges for other destinations?

Delivery outside HK/China will be charged by US30.00.
Your parcel is insured up to the value of the jewellery. It will be delivered through a courier company, which we have selected for its reliability. This company is already used by several famous brands.
Your parcel will be directly delivered to your place, and put into your hands after you sign the delivery note. The parcel is not personalized so it ensured you a perfect confidential and secure delivery.